Effective Date: August 5, 2025
Last Updated: August 5, 2025
Welcome to CloudGears Technologies. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, or interact with our software.
By using our website or subscribing to our services, you agree to the practices outlined below.
1. Who We Are
CloudGears Technologies, Inc.
500 7th Avenue, 8th Floor
New York, NY 10018
United States
📞 +1 (646) 555-4932
📧 [email protected]
2. Information We Collect
We may collect the following types of data:
Personal Identifiable Information (PII): Name, email, phone number, company name, job title, billing address
Account Data: Login credentials, profile preferences
Payment Data: Billing address and transaction history (processed securely via third-party gateways — no card data stored directly)
Usage Data: IP address, browser type, pages visited, time on site, access times, and referring URLs
Marketing Data: Newsletter subscription preferences, email interactions, campaign data
3. How We Use Your Information
We collect and use data to:
Provide access to our products and services
Process payments and manage subscriptions
Improve our platform and personalize your experience
Send transactional emails (billing, system alerts, etc.)
Send promotional emails only with your double opt-in consent
Comply with legal obligations and platform security
4. Legal Basis for Processing (GDPR)
We process your data under the following lawful bases:
Consent: You have given clear consent for us to process your personal data.
Contract: Processing is necessary to fulfill a contract with you (e.g., SaaS subscription).
Legal obligation: To comply with U.S. or international laws (e.g., tax or anti-fraud).
Legitimate interest: To improve services, ensure security, and manage business operations.
5. Data Sharing & Third Parties
We do not sell or rent your personal information. We may share data only with trusted providers who help us operate our business, such as:
Payment processors (Stripe, PayPal)
Email marketing platforms (e.g., Mailchimp, SendGrid)
Analytics tools (e.g., Google Analytics)
Cloud hosting partners (e.g., AWS)
All partners are bound by data processing agreements and security protocols.
6. Your Data Rights (GDPR & CCPA)
You have the right to:
Access, update, or delete your personal information
Request data portability
Withdraw consent at any time
Object to data processing
File a complaint with your local data protection authority
To exercise these rights, please contact us at: privacy@[email protected]
7. Email Communication & CAN-SPAM Compliance
We send emails for:
Account notifications
Service updates
Newsletters (only with opt-in)
Promotions (only after confirmed consent)
All emails include an unsubscribe link and respect your email preferences. We never send spam or sell your email data.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Maintain login sessions
Personalize content
Analyze website traffic
Track marketing performance
You may opt out via your browser settings or cookie preference manager.
9. Data Retention
We retain your personal data for as long as:
You have an active account
It is necessary to comply with our legal or contractual obligations
You haven't requested deletion
10. Data Security
We use enterprise-grade security:
SSL encryption
Multi-factor authentication (MFA)
Firewall protection
Regular audits and penetration testing
11. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.
12. International Users
If you access our services from outside the U.S., you acknowledge that your data may be transferred to, processed, and stored in the United States or other jurisdictions with different privacy laws.
13. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date will always reflect the latest version. Significant changes will be communicated via email or in-app notices.
14. Contact Us
For any privacy-related concerns, requests, or questions:
CloudGears Technologies, Inc.
Attn: Data Protection Officer
📍 500 7th Avenue, 8th Floor, New York, NY 10018
📧 privacy@[email protected]